Product Description
Training is the intervention to build skills and capabilities. The change manager’s role in training is to identify the skills and capabilities that employees need and to recognize any gaps that exist in the training requirements. When change management is applied effectively, a partnership emerges between the change management team (who documents knowledge needs) and the training group (who develops and delivers the needed training).
Therefore they are actually involved right from the start (Awareness). This plan will also lay out how the change manager and trainer will build commitment, train and prepare managers/supervisors for their role in the change.